Privacy Policy
Last updated: 2025-10-03
SeeSeen (“we”, “us”, “our”) respects your privacy. This Policy explains what we collect, why we collect it, and how you can exercise your rights.
1. Scope & Controller
This Policy applies to our iOS app and seeseen.app website. The data controller for personal information is SeeSeen.
2. Information We Collect
- Account & Profile — display name, handle, avatar you provide; platform identifiers from Sign in with Apple/Google.
- User‑Generated Content — posts, comments, reactions, media you upload; report/flag submissions.
- Location (optional) — only when you choose to attach a place to a post or grant permission during publishing. We do not collect background location.
- Device & Usage — app version, OS, language, device model, coarse IP region, crash logs, diagnostics, performance metrics.
- Subscription Status — whether you are subscribed and relevant expiration info (no payment card data; Apple handles billing).
- Cookies & Local Storage — strictly necessary cookies for security/performance; no third‑party ad tracking cookies.
3. How We Use Information (Purposes & Legal Bases)
- Provide core features (posting, viewing, translation, search) — contract.
- Moderation and safety (review reports, prevent abuse, block/ban) — legitimate interests and legal obligations.
- Operate subscriptions and entitlements (permanent posts, translation access) — contract.
- Analytics and performance (quality, reliability, capacity planning) — legitimate interests.
- Communications and support — legitimate interests.
4. Sharing & Processors
We use reputable vendors to host, deliver, and secure the Service (e.g., cloud hosting/CDN, logging, analytics). We do not sell personal information.
5. International Transfers
Data may be processed outside your country with appropriate safeguards consistent with applicable laws.
6. Retention
- Account/profile: for as long as your account is active.
- Posts for non‑subscribers: may auto‑expire (e.g., after 7 days).
- Posts for subscribers: set to permanent (including eligible past posts).
- Diagnostics/logs: typically 30–180 days unless needed longer for security/legal reasons.
7. Your Rights
- GDPR/EEA/UK — access, rectification, erasure, portability, restriction, objection.
- CCPA/CPRA (California) — rights to know, delete, correct; we do not sell personal information.
- Contact us to exercise rights: [email protected].
8. Children
SeeSeen is intended for users 18+. We do not knowingly collect data from children under 13.
9. Security
We use reasonable administrative, technical, and physical safeguards (encryption in transit, access controls, backups). No method is 100% secure.
10. Changes to this Policy
We may update this Policy. Material changes will be announced in‑app or on this page. Continued use means you accept the updated Policy.
11. Contact
Email: [email protected]